Delivery Types
| Delivery Option | Price | When You Can Expect Delivery |
|---|---|---|
|
Collect In Store |
FREE |
Available to pick up immediately after your order is placed from our factory shop in Bolton. We are located at 105 Chorley Old Road, Bolton, BL1 3AS. |
|
Standard Delivery |
£2.95 |
If your order is placed before 2pm, your order will be despatched the same day. Officially you'll receive delivery of your order within 5-7 days, but 95% of orders are currently received within 2 days of despatch. Please note, some remote areas are excluded. |
|
24 Hour Next Day Delivery |
£6.95 |
Within the next working day (if ordered before 11am on Monday, Tuesday, Wednesday or Thursday). Please note, this option requires a signature on delivery. Please note, some remote areas are excluded. |
|
Free Delivery |
FREE |
All orders over £30 will receive free Standard delivery. Please see Standard delivery for delivery times. |
|
Fabric Samples |
FREE |
Within 5 working days via Royal Mail. Please note: Samples only give an indication of colour and do not include all pattern repeats. |
Public and bank holidays
Please note that we are unable to deliver on public and bank holidays.
Remote Areas excluded from Standard Delivery times
Unfortunately due to distance we are unable to include the following areas in our Standard Delivery time of 5-7 working days, however we will do our very best to get your order to you as quickly as possible:
- Channel Islands Post codes: GY1 - 9, JE1 - 4, within 8 working days
- Shetland and Orkney Post codes: KW15 - 17, ZE1 - 3, within 11 working days
- Scottish Highlands & Western Isles Post codes: PA41 - 49, PA61 - 75, 77, 78, PH41(2), 42, 43, 44, within 8 working days Post codes - HS9, PA76 within 9 working days
- Scottish Highlands Post codes: IV21, 22, 23, 26, 27, IV24, 28, 63(7), IV40, 53 - 56 within 8 working days (HS1 - 8 within 11 working days)
- Isle of Man Post codes: IM1 - 99 within 11 working days
- Cornwall and Scilly Post codes: TR21 - 25 within 11 working days
- Northern Ireland Post codes: BT1 - 99 within 10 working days
Remote Areas excluded from Next Day Delivery
There are a small number of regions where we are not able to provide a Next Day Delivery service, the affected areas and postcodes are listed below.
- Channel Islands Post codes: GY1 - 9, JE1 - 4,
- Shetland and Orkney Post codes: KW15 - 17, ZE1 - 3, Scottish Highlands & Western Isles Post codes: PA41 - 49, PA61 - 75, 77, 78, PH41(2), 42, 43, 44, Post codes - HS9, PA76
- Scottish Highlands Post codes: IV21, 22, 23, 26, 27, IV24, 28, 63(7), IV40, 53 - 56 HS1 - 8
- Isle of Man Post codes: IM1 - 99
- Cornwall and Scilly Post codes: TR21 - 25
- Northern Ireland Post codes: BT1 - 99
Any orders placed online for delivery to these areas and postcodes will automatically be reverted to our Standard Delivery Service and the delivery charge reduced to reflect the change.
Deliveries requiring a signature
For deliveries that require a signature, our courier will post a card after the first unsuccessful attempt so you can call the courier to re-arrange a suitable delivery time. If after 3 days they haven’t heard from you, they will try to deliver. If you haven’t made contact with them within 5 days the order will be returned to Nortex Mill.
In-Store Collection
You can order and pay online, then at our online checkout opt to collect your order for FREE from our Bolton store. We are located at 105 Chorley Old Road, Bolton, BL1 3AS.
International Delivery
We do not currently provide an international delivery service.
BFPO
Unforunately we are currently unable to accept either telephone or web orders for BFPO registered credit cards.
Any queries?
Please contact our customer services team on 01204 467707, or via our contact form.
