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Delivery

 

Delivery Types

 

 

Delivery Option Price When You Can Expect Delivery

Collect In Store

FREE

Available to pick up from our factory shop in Bolton, once you have received you despatch e-mail. We are located at 105 Chorley Old Road, Bolton, BL1 3AS.

Standard Delivery

From

£2.95

If your order is placed before 2pm, your order will be despatched the same day (weekdays only). Officially you'll receive delivery of your order within 5-7 days, but 95% of orders are currently received within 2 days of despatch.

Please note, some remote areas are excluded.

24 Hour Next Day Delivery

From

£6.95

Within the next working day (if ordered before 1pm on Monday, Tuesday, Wednesday or Thursday).
If you ordered Friday before 1pm, your order will be delivered on the Monday. If ordered Friday after 1pm, or Saturday or Sunday, you order will be delivered Tuesday.

Please note, this option requires a signature on delivery.

Please note, some remote areas are excluded.

Free Delivery

FREE

All orders over £75 will receive free Standard delivery. Please see Standard delivery for delivery times.

Please note, some remote areas are excluded.

Fabric Samples

 £0.50

Within 5 working days via Royal Mail.

Please note: Samples only give an indication of colour and do not include all pattern repeats.

 

 

Public and bank holidays

Please note that we are unable to deliver on public and bank holidays.

 

 

Remote Areas excluded from Standard Delivery times

Unfortunately due to distance we are unable to include the following areas in our Standard Delivery time of 5-7 working days, however we will do our very best to get your order to you as quickly as possible:

  • Channel Islands Post codes: GY1 - 9, JE1 - 4, within 8 working days
  • Shetland and Orkney Post codes: KW15 - 17, ZE1 - 3, within 11 working days
  • Scottish Highlands & Western Isles Post codes: PA41 - 49, PA61 - 75, 77, 78, PH41(2), 42, 43, 44, within 8 working days Post codes - HS9, PA76 within 9 working days
  • Scottish Highlands Post codes: IV21, 22, 23, 26, 27, IV24, 28, 63(7), IV40, 53 - 56 within 8 working days (HS1 - 8 within 11 working days)
  • Isle of Man Post codes: IM1 - 99 within 11 working days
  • Cornwall and Scilly Post codes: TR21 - 25 within 11 working days
  • Northern Ireland Post codes: BT1 - 99 within 10 working days

 

 

Remote Areas excluded from Next Day Delivery

There are a small number of regions where we are not able to provide a Next Day Delivery service over the weight of 2kg, the affected areas and postcodes are listed below.

  • Channel Islands Post codes: GY1 - 9, JE1 - 4,
  • Shetland and Orkney Post codes: KW15 - 17, ZE1 - 3, Scottish Highlands & Western Isles Post codes: PA41 - 49, PA61 - 75, 77, 78, PH41(2), 42, 43, 44, Post codes - HS9, PA76
  • Scottish Highlands Post codes: IV21, 22, 23, 26, 27, IV24, 28, 63(7), IV40, 53 - 56 HS1 - 8
  • Isle of Man Post codes: IM1 - 99
  • Cornwall and Scilly Post codes: TR21 - 25
  • Northern Ireland Post codes: BT1 - 99

Any orders placed online for delivery to these areas and postcodes will automatically be reverted to our Standard Delivery Service and the delivery charge reduced to reflect the change.

 

 

Deliveries requiring a signature

For deliveries that require a signature, our courier will post a card after the first unsuccessful attempt so you can call the courier to re-arrange a suitable delivery time. If after 3 days they haven't heard from you, they will try to deliver. If you haven't made contact with them within 5 days the order will be returned to Nortex Mill.

 

 

In-Store Collection

You can order and pay online, then at our online checkout opt to collect your order for FREE from our Bolton store. Please wait for your despatch e-mail before collecting your order or ring us on 01204467707 to check whether your order is ready for collection. All order made before 2pm will be available after 2pm for collection on the same day. We are located at 105 Chorley Old Road, Bolton, BL1 3AS.

 

 

International Delivery

We do not currently provide an international delivery service.

 

 

BFPO

Unfortunately we are currently unable to accept either telephone or web orders for BFPO registered credit cards.

 

 

Any queries?

Please contact our customer services team on 01204 467707, or via our contact form.